One conversation, start to finish

Alex and Sam are stand-ins. The screens are the real product, with sample words.

Alex has the floor

Alex opens a conversation and writes what's true for them, with the reason. The dot beside the button says how ready the draft is. There's no score, just a shade.

Sam listens

Sam can reflect, acknowledge, validate, ask to understand, or extend. Here Sam starts to argue, and the coach quietly offers to save that part for Sam's own turn.

Did this land?

Alex reads the reflection and says whether it landed. "Close, but…" opens a single line to say what would be closer. Any reply can be removed, no reason needed.

I felt understood

Only Alex can mark this. Nothing else in the product is this color. When Alex marks it, the floor passes to Sam.

A pause, with a return time

Either of them can pause for at least 20 minutes and say when they'll be back. The thread dims and waits.

Sam's turn

Sam shares their own view now, with their reasons. Seeing it differently is a share, not a reply.

Understood, both ways

Once both have felt understood, they may decide something together: each says what they could live with and where they'd move. Or they leave it here. Understood is enough.

The principles, as they appear in the product

  1. Speak from your own experience.

    Describe what you feel, think, need, or hope, and explain why. Don’t present assumptions about your partner as facts.

  2. Listen to understand.

    The listener may reflect, acknowledge, validate, ask to understand, or extend what was shared. Reflection is an option, not a required ritual.

  3. Keep the floor with one person at a time.

    The person who shared decides when they feel understood; then the turn passes. Disagreement gets its own turn, without rebuttal or pressure to admit fault.

  4. Respect both perspectives.

    Understanding does not require agreement. The AI does not decide who is right, judge whether a concern is reasonable, or take sides.

  5. Allow emotion; stop contempt and attacks.

    Anger and difficult topics can be expressed. Mockery, name-calling, demeaning language, and assigned motives are coached or blocked.

  6. Make pausing safe.

    Either partner can pause for at least 20 minutes and set a return time, so taking space doesn’t leave the conversation unresolved indefinitely.

  7. Give good things room, too.

    Appreciation, positive news, and moments of connection belong alongside hard conversations.

  8. Put safety first.

    Concerns about abuse, fear, or immediate danger need a safety response, not ordinary communication coaching. The app is not a substitute for specialized help in a violent relationship.